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UPS

UPS Return of Lab Specimens

Welcome to the official BioHealth Laboratory website for purchasing UPS shipping labels at 70% or more off retail prices. It is very important that you ship your specimens on Monday, Tuesday, or Wednesday. For assistance, contact Client Services by emailing clientservices@biohealthnow.com or by calling 307-212-6600 (Worldwide) or (800) 570-2000 (USA/Canada).

International Shipping Instructions

Canada: A return shipping label and customs invoices are included in your test kit. Please skip to step 2 below.
All other International: Use the form below to purchase your discounted return shipping label.
1. Print the shipping label, customs invoices and your receipt.
2. Pack your samples as instructed in the Packing and Shipping instructions.
3. Insert your test kit into the UPS Laboratory Pak mailing pouch that was included with your test kit.
4. Sign your shipping label and one copy of the commercial invoice. Place all three copies of the commercial invoice and your shipping label into the "International Shipping Documentation" pouch, making sure that the shipping label is visible. Seal the pouch.
5. Peel off the backing of the "International Shipping Documentation" pouch and affix it to the UPS Laboratory Pak.
6. Drop your shipment off at your most convenient UPS location (which can be found at https://www.ups.com/dropoff) or contact UPS to schedule a pick-up. Additional charges may apply for pickup requests, and will not be covered by the cost of your label.

Step 1. Quantity to Return

How many test kits are you returning?:


Step 2. Select Your Test Kits
Select from the list the tests that you are sending to the lab. If you entered the wrong number of test kits, please change your selection in Step 1.

  • Weight: 1.0000 lbs
  • Length: 8.25 cm
  • Height: 4 cm
  • Width: 5.25 cm
Step 3. Your Shipping Information

Please fill in your information below:

*First Name:
*Last Name:
*Address:
*City:      
*Country
*State/Province
*Postal Code
*Telephone Number:
*E-Mail Address:
*Re-Enter E-Mail Address:
Fields marked with asterisk (*) are required.

Step 4. Review

Please ensure that all information entered is accurate. You will be sent a confirmation email with your shipping label and invoice document. It is important that you retain copies of this information.

© 2014 - BioHealth Laboratory, Inc.

Refund Policy: If you do not use your label after paying for it, or if there are problems with your label, a full refund will be issued.
Contact us for any refund requests by using the Contact Form. You may also call 1-307-426-5060.
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